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ESM: A Year In Retail – Yakult: Message In A Bottle, Issue 6, 2019

ESM: A Year In Retail  – Yakult: Message In A Bottle, Issue 6, 2019

In Japan, Yakult is more than just a cultured milk drink – it’s a part of the culture itself. Stephen Wynne-Jones travelled to Tokyo to meet Hi...

ESM: A Year In Retail – K-Group Addresses AI’s Ethical Question, Issue 1, 2019

With artificial intelligence on the rise, ESM chats to Minna Vakkilainen of Finland’s K Group about the efforts that the retailer has made to ensure...

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