Auchan Retail Spain has taken a step forward in its universal accessibility policy, with the installation of accessible cash payment points for people with reduced mobility in six of its Alcampo hypermarkets.
The installation was made by HMY, an international leader in global services and innovation for the retail sector.
These ergonomic cash points incorporate an electric mechanism, which enables the regulation of the height of the counter for easier access, simply by pressing a button.
Store Installations
The new cash points are available in Alcampo stores in Esplugues de Llobregat, Alicante, La Orotava and La Laguna (Tenerife), Vigo (Pontevedra) and La Coruña.
They are part of a range of accessibility solutions made available to customers of Auchan Retail Spain, including adaptable shopping carts for wheelchairs, magnetic induction loops, a video interpretation system for sign language, and pictogram panels for children suffering from ASD.
With this project, HMY is demonstrating its ongoing commitment to the transformation of retail stores, as well as its commitment to society, by adapting them to a comprehensive range of customers.
Annja Mostrup, Marketing Director for HMY, commented, "This collaboration with Auchan Retail represents another step forward in our company's commitment to people and enables us to continue progressing towards our objective, which is to guarantee the comfort of employees and people with reduced mobility."
Luis Mariano Gómez, Client Relations, Services and Cash Point Director for Auchan Retail Spain, added, "As a human and responsible economic player, our aim is for business without barriers, which is why we are unceasing in our efforts to provide our centres with accessibility solutions that help all our customers to be able to shop on equal terms."
Commitment To Sustainability
To be suitable for people with reduced mobility, a cash point should have a number of requirements to comply with the Basic SUA 9 Document on User Safety and Accessibility in the Technical Code for Buildings.
This requires the cash point's counter to be located at a maximum height of 0.85 centimetres, and there should also be an obstacle-free area before and after using the cash point measuring at least 1.5 metres in diameter.
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