The president of Finnish retailer K Group's grocery trade division, Ari Akseli, has called on customers and staff to adhere to social distancing in stores, to ensure safety for all during the coronavirus crisis.
In a statement on the group's website, Akseli said “Ensuring the safety of store staff and customers is our absolute top priority, even more so during the ongoing coronavirus epidemic.
"We are introducing safety measures on many fronts, from instructing store staff and customers to increasing cleaning and raising capacity for online deliveries."
'Functional, Safe Solutions'
K Group has installed protective shields at cash registers and customer service points, as well as a number of "functional, safe solutions" to improve staff safety.
“The same instructions apply to grocery stores as all other surroundings at the moment," said Akseli.
"First and foremost, if you are sick, you must not come to the store. Also, it is crucial to keep a safe distance between people – both customers and store staff."
K Group recommends shoppers use contactless payment or card payment in its stores, and has called on the Finnish authorities to raise the maximum limit permissible using contactless technology to €100.
© 2020 European Supermarket Magazine – your source for the latest retail news. Article by Stephen Wynne-Jones. Click subscribe to sign up to ESM: The European Supermarket Magazine
