Migros Relies On WITRON For New Logistics Centre In Neuendorf

Migros-Verteilbetrieb Neuendorf AG, one of Switzerland’s largest logistics operators, is investing in the future of its Neuendorf business, with a new facility currently under development in conjunction with WITRON.

The project, which involves three construction sites, is scheduled to be completed by 2021.

Thomas Kissling from Migros-Verteilbetrieb AG in Neuendorf is tasked with managing the non-food assortment.

Summarising the overall project, Kissling, said, “We are replacing an existing Schäfer system in the frozen goods area with WITRON’s OPM technology, while we are also expanding the operation to include the assortment of the Denner discount store chain.

"In the non-food area, we are expanding the logistics processes with the AIO system, an OPM system, and a CPS system. Moreover, in order to meet the increasing e-commerce demand, we are further automating the online processes.”

The non-food area in Neuendorf can handle the shipment of store orders, store pick-ups (click and collect) as well as online orders.

The goods are stored on several floors and the facility is very large, with a logistics footprint of more than 490,000 square metres, or five million square feet.

“Our goal is to be able to pick close to 100% automatically or semi-automatically. We want scalability in the e-commerce business”, Kissling stated.

The retailer also aims to offer premium customer service for all distribution channels: store and e-commerce orders.

The Migros-Verteilbetrieb facility aims to achieve this goal with the help of the new AIO (All in One Order Fulfillment) system from WITRON.

In the frozen goods warehouse, Migros has installed WITRON's OPM system.

IT expert at Migros, Alexander Schweizer, explained, “The current system can neither handle this volume any longer, nor was it possible to expand the system. This is why we are buying ten new COM machines from WITRON.”

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