Artificial Intelligence

The Tipping Point – How AI Can Help Drive Growth In FMCG: IRI

FMCG consumers are less engaged and predictable than they have ever been, less loyal than previous generations and more interested in personalised experien...

What Does AI Really Mean For Retailers?: Analysis

Artificial Intelligence (AI) has undoubtedly become one of the biggest buzzwords of 2019 and its use within retail is only set to grow, not just for large...

Albert Heijn Tests AI-Assisted Dynamic Discounting System

Dutch retailer Albert Heijn is testing a dynamic discounting system based on artificial intelligence, to prevent food waste. An algorithm developed by A...

Vanderlande To Cooperate With Fizyr On AI Robotics Software

Vanderlande has signed a strategic partnership with Fizyr to develop artificial intelligence (AI) technology for its automated order-picking, storage, unlo...

How Finland's K Group Is Addressing AI’s Ethical Question

With artificial intelligence on the rise, ESM chats to Minna Vakkilainen of Finland’s K Group about the efforts that the retailer has made to ensure...

Finland’s K Group Unveils Ethical Roadmap For Artificial Intelligence

Finland’s K Group has unveiled a series of ‘ethical principles’ governing the use of artificial intelligence (AI) in its shopping channel...

Coop Italia Introduces Digital Shopping Assistant

Coop Italia has introduced ShoppY, a virtual assistant that helps consumers with their grocery shopping. The artificial-intelligence based chatbot has b...

Walmart And Microsoft In Partnership To Use Cloud Tech

Retail giant Walmart, Inc. has entered into a strategic partnership with Microsoft Corp. for the wider use of cloud and artificial-intelligence techno...

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Marks And Spencer To Partner With Microsoft On AI Retail Programme