Bain & Company

Most Shoppers Encountering Gen AI Without Realising It, Bain Study Finds

Some 71% of consumers in the United States are unaware of having used generative AI when shopping online, even though most had recently shopped at retailer...

Chinese Retailers Embrace GenAI To Boost Sales, Survey Finds

Chinese retailers are investing in AI to boost sales with more than half (52%) of the country's e-commerce platforms having used at least one generative AI...

Target To Hire 100,000 Seasonal Employees, Launches Early Holiday Promotions

Target said it would employ about 100,000 seasonal workers this holiday season, in line with the last three years.

More Than 60% Of Businesses 'Off Track' To Meet Sustainability Goals: Study

More than 60% of businesses are 'off-track' from meeting their sustainability goals, a new study by Bain & Company has found.

No Big Boost Expected In Luxury Spending During Holiday Season: Bain

Global sales of luxury goods will likely not grow significantly in the fourth quarter, with tourist flows to Europe key to spending there as local shoppers...

Carrefour France Introduces AI-Powered Online Shopping Chatbot

French retailer Carrefour has rolled out a new chatbot based on OpenAI's ChatGPT-4 technology, to improve the online shopping experience.

Fewer Than Two-Fifths Of Italians Satisfied With Grocery Shopping Experience

Only 39% of Italians are satisfied with their supermarket shopping experience, according to a survey by Bain & Company Italia's Net Promoter Store.

Bain & Company, World Economic Forum Share Roadmap To Transform Global Food Systems

Bain & Company and the World Economic Forum have released a new report focusing on the urgent and complex changes required to transform global food sys...