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Generative AI

Alcampo Uses Generative AI To Improve Chatbot

Alcampo Uses Generative AI To Improve Chatbot

Spanish retailer Alcampo has announced that its chatbot, Iker, has evolved into a 'conversational agent' using Generative AI.

Target To Launch GenAI-Powered Chatbot For Store Team Members

US retailer Target plans to introduce a GenAI-powered chatbot for team members across its nearly 2,000 stores by August of this year.