Checkpoint Systems' IoT software platform, HALO, now supports in-store fulfilment of omnichannel orders using RFID and accurate inventory data, which helps in distributing orders among stores based on availability.
The app shows store staff order information, helps with scheduling fulfilment, locating items, and preparing orders for pickup or shipping.
Phil Fisher, product manager for HALO, said, "Today, to pack an order, the store associate typically uses a printout from the ERP system to look for products in the store. Some items might be already sold, some misplaced.
"The associate will lose time looking for them and will sometimes have to reject the order. HALO uses near-real-time inventory data and supports the associate with an easy-to-use app throughout the in-store fulfilment process, making it fast and efficient."
Inventory Accuracy
Inventory accuracy poses a problem for 56% of retailers that are implementing omnichannel programmes, according to the market research company Forrester and the National Retail Federation.
RFID will help in elevating inventory accuracy from 65% - 75% to 93% - 99%, a study by GS1 and the ECR Community Shrinkage and On-Shelf Availability Group has found.
“We continuously invest in logistics and IT to streamline the consumer-oriented omnichannel model. With HALO’s new in-store fulfilment functionality, we expect to further optimise operations through inventory accuracy, creating a new level of customer satisfaction”, said Daniel Muñoz, operations director at Spain's Desigual, an international fashion brand.
Store associates also use HALO for cycle counts, receiving goods, replenishing shelves and display compliance, the company said.
Discover Checkpoint's latest solutions at EuroShop 2020, Hall 6, Booth E23.
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