Chinese e-commerce giant JD.com is one of the biggest retailers in the world, boasting more than a quarter of a billion monthly active users, placing it on the Fortune Global 500 list.
ESM recently had the opportunity to talk to Dr Hui Cheng, head of JDX Silicon Valley Research Center, JD.com, about the advancements that the company is making in terms of logistics, warehouse automation and delivery efficiency.
Changing market conditions in China, coupled with a need to meet consumer demand for greater efficiency, have led JD.com to invest heavily in its supply-chain structure and, in the process, create one of the most advanced logistics operations in the world.
A full interview with Dr Cheng will be in our 'Retail Technology' feature in ESM Issue 1 - 2018, due to be published in early February 2018.
© 2017 European Supermarket Magazine – your source for the latest retail news. Article by Stephen Wynne-Jones. Click subscribe to sign up to ESM: The European Supermarket Magazine.