Instaleap is a leading name in e-commerce and logistics technology specialising in solutions for the retail sector, particularly grocery retailers.
The company operates in more than 30 countries and boasts 100 clients, including Walmart, Carrefour, 7-Eleven, Continente, REWE Group and Lulu Emirates, among others.
It offers e-commerce and logistics management platforms developed from scratch, to enable the complete orchestration of online order operations.
This includes the online store, the centralisation of channels and marketplaces, and order preparation – picking, packing and packaging – to delivery.
Instaleap offers several benefits, including a 50% reduction in picking time, 99% on-time deliveries within 30 minutes, up to a 30% reduction in logistics costs, and an increase of over 20 points in NPS.
Marketplace Aggregation
Instaleap empowers retailers by aggregating different digital sales channels – from marketplaces to call centres and e-commerce platforms – into one unified platform.
Retailers no longer face inefficiencies from fragmented systems.
Managing fragmented systems is a major challenge for retailers today, especially as they strive to meet the demands of an increasingly omnichannel shopping environment.
Fragmentation across multiple sales channels – such as in store, online marketplaces, and direct e-commerce platforms – creates several pain points, including operational inefficiencies, disjointed customer experiences, and increased fulfilment costs.
The problems include:
- Inconsistent Customer Experience
- Inefficient Order Fulfilment
- Difficulty In Inventory Management
- Lack of Real-Time Insights And Data Visibility
- Resource Allocation and Workforce Management Issues
As retailers grow and expand into new channels, fragmented systems become increasingly difficult to manage.
With the Instaleap platform, companies can centralise their channels, allowing for consistent order management, improved customer experiences, and faster, more accurate fulfilment processes.
Instaleap’s Feature Highlights
● Centralised Channel Management: Simplify operations by consolidating orders from all channels in one place, enhancing efficiency and ensuring a consistent customer experience.
● Automated Task Assignment: Distribute preparation tasks automatically to pickers, based on resource availability, optimising the workload, and accelerating order fulfilment.
● Batch Order Processing: Boost productivity through simultaneous multi-order preparation, increasing fulfilment rates.
● Real-Time Operational Metrics: Access critical metrics – such as order accuracy, fulfilment time and customer satisfaction – in real time, empowering data-driven decision-making for operational improvements.
For more information, visit instaleap.io.
This article was written in partnership with Instaleap.
