SPAR has introduced self-checkout solutions to its Interspar outlet at Tirana East Gate, in the Albanian capital, following a pilot phase.
As of 8 November 2023, more than 2,000 transactions were completed at the store via self-checkout, prompting the retailer to introduce the technology fully.
Self-checkout stations allow customers to scan their items and pay independently, offering a faster and more convenient alternative to traditional checkout lanes.
To ensure a smooth transition, SPAR has implemented both digital and physical guides next to the self-checkout stations, assisting shoppers in navigating the new system with ease.
Pilot Project
Redona Kalaja, marketing manager at SPAR Albania, added, “These numbers indicate we are off to a good start in the trial period. We are very satisfied with the results and look forward to modernising our retail practices to the next step.”
SPAR has pledged to expand this initiative, and is actively working to implement self-checkout at additional stores, with plans to eventually implement it across its entire network.
The retailer believes that the initiative marks a significant shift in the Albanian supermarket sector, aligning with the evolving preferences of consumers.
SPAR entered the Albanian market in 2016 through Almark, a unit of the Albanian company Balfin Group. The retailer has since opened 80 stores in the Balkan country that operate under the InterSPAR hypermarkets and SPAR supermarkets banners.
