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How An Efficient Delivery Management System Leads To eCommerce Success

By Steve Wynne-Jones
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How An Efficient Delivery Management System Leads To eCommerce Success

Delivery management solutions provider Scurri has developed a new delivery infographic for businesses to gain valuable insight into the quality of their existing delivery service, and to highlight how improving on it will bring greater returns on their operational spend.

Scurri says its new delivery infographic provides eCommerce businesses with insights into the current delivery industry and on customers’ expectations for delivery of their online shopping orders.

The infographic is based on industry facts and figures on the online shopping and delivery sector - from industry experts such as Nielsen, IMRG and Royal Mail - emphasises the importance of having a robust delivery management platform for eCommerce success.

The infographic covers the key topics of European online sales forecasts and how the UK, France and Germany are the top three countries leading the way in Europe’s online sales, the more convenient delivery options that are needed to be in place in order to encourage online shoppers to shop more, the delivery expectations of today’s Internet shopper, the cost of online delivery failure to retailers, and the very latest innovation in deliveries.

On realising the pain that small- to medium-sized etailers went through in their search for an affordable delivery platform in the market, the universal eCommerce delivery solution was developed to reduce the complexity of delivery for retailers.

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Scurri’s award-winning, cloud-based fulfilment platform easily integrates parcel carriers and merchants, quickly and cost effectively.

Successful online retailers have chosen Scurri to allow them to grow international sales, scale the business, increase customer satisfaction, and make the most of their working capital. The technology firm assists online merchants across Europe in the successful delivery of orders in the categories of fashion, beauty, FMCG, consumer tech, white goods, household/home and more with its simple solution.

The Scurri delivery solution processes millions of transactions for multichannel retailers and pure-player online sellers such as Oxendales, JD Williams, Vision Express, ASOS, MissGuided, BooHoo and Zara, and integrates with delivery partners such as UPS, Royal Mail, DHL, TNT, DPD, Hermes, Fastway, YODEL, Post NL, Deutsche Post and YODEL.

Scurri offers a shipping label API to allow customers to retrieve shipping labels and integrate expansive carrier choice into existing pick and pack workflows - one of the most effective ways for a merchant to implement the production of shipping labels and integrating shipping innovation into their tech stack.

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From customer order placement to order processing, order fulfilment, shipping and tracking, there is no room for error and delays in online retailing, says Scurri's founder and CEO Rory O'Connor. "Having a robust eCommerce platform, efficient fulfilment procedures – whether from a store, a dedicated fulfilment centre or outsourced to a third-party fulfilment firm – and a reliable delivery and returns system, are all essential in order to succeed in the competitive online market."

"Etailers need an easy-to-manage cost-effective tool to offer world-class delivery solutions. Our success stems from our original eCommerce delivery technology. We created an innovative integrated solution to solve the problems that retailers face. Scurri now helps thousands of etailers to ship millions of deliveries each year," he said.

"Our cloud-based solution allows us to handle the back-end complexities of automated delivery, while leaving the front-end technology easy and simple for our customers to use. We have found a better way to serve this market as we have reduced the operational costs and resource-heavy management of the existing on-premise solutions.”

2015 ESM - European Supermarket Magazine - your source for retail news. To subscribe to ESM: The European Supermarket Magazine, click here.

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